Returns of all items, may be made within 5 days of delivery of an order. To make a return please call our customer service department or apply for an STONE EDGE INDIA number when logged into your account. All items must be returned in new, unused condition, with your STONE EDGE INDIA number clearly written on 3 sides of the package. Customer is responsible for return shipping charges. Once the returned items are received back by us, and pass an inspection for any damage, a refund for the purchase price will be issued. If the returned items are not in a new, unused condition, or do not have the STONE EDGE INDIA number clearly written on 3 sides of the package it will be sent back to you and a refund will not be issued. All returned items are subject to a 20% restocking fee. Shipping charges are not refundable. Returns are subject to refund only or exchange. terms and conditions apply.
All Flexible Stone Veneer products are guaranteed to be free from any defects. Any type of defects found from the date received needs to be reported within 30 days. In that time we can repair or replace any bad product.
This warranty does not apply to any damage that was a result of an accident, alteration, misuse, negligence or abuse. All these types of incidents are excluded from the warranty and the client is held responsible. terms and conditions apply
Yes, Moon Exports India Flexible Stone Veneer can be applied in Bathrooms or other places that have humidity or can get wet. STONE EDGE INDIA is resistant to water and weather conditions yet it needs to be sealed due to the seems. If applying to a shower that has ceramic it is recommended to flatten the wall before placing STONE EDGE INDIA Flexible Stone Veneer.
Since Moon Exports India is made from real natural Stone it can be adapted to any type of environment. If the Stone gets wet it won't deteriorate but it is recommended to seal the Stone if applied in areas that get wet.
Moon Exports India recommends construction adhesive for most applications, for specif applications please call adhesive companies that will guide you. The backing is made out of a fiberglass/polymer resin.
Yes, you can place it on floors fast and cover large areas. The natural texture makes the stone slip resistant although it is recommended to put it in low traffic areas like bathrooms or hallways. All Moon Exports India models are not for flooring.
It is not necessary to grout between slates although you can to give it the aspect of being separate. In bathrooms or showers we recommend grouting.
Can you place it around pool areas?
Moon Exports India can be applied over: Concrete, Ceramic, Wood, Metal, Glass Fiber, Painted Surfaces, Doors, Furniture and many other surfaces.